General Questions

By Email

Customer Service Email: inquiries@mycisi.com

Enrollment Submission Email: enrollments@culturalinsurance.com

By Address

Cultural Insurance Services International (CISI)
1 High Ridge Park, Stamford, CT, 06905, USA

By Phone

1-800-303-8120 (toll free within the United States)
Select option #4 for Rotary Insurance Plans

Account Manager – Doug Turaj

Email: dturaj@culturalinsurance.com

Phone: 203-399-5019

Emergency Assistance

The following contact information is for CISI insurance participants who require emergency assistance. If you require non-emergency assistance, use the contact information listed under general questions.

To contact Team Assist in a medical emergency, or for 24/7 pre-departure, medical, travel, and legal assistance:
Toll-free in the U.S.A.: 1-855-327-1411
Outside the U.S.A. (Call Collect): +1 (312) 935-1703
Email: medassist-usa@axa-assistance.us